Every system I build comes with a monthly plan, because businesses change and systems need to keep up. The Follow Up is how your build stays healthy after launch day, and the plans differ in exactly one way: how much of the upkeep you want me to hold.
From $50: From general ongoing maintenance to a business partnership.
You are never locked in and never held hostage. Move between plans as your needs shift, or take the whole system independent. Everything you build, you keep.
Hosting, platform access, updates. The unglamorous layer that keeps your website, email, scheduling, and CRM running is handled and never becomes your problem.
No ticket queues, no support bots. When something needs attention, you are talking to the person* who built your system and knows why every piece is where it is.
*Being a real person means I answer like one, usually within a couple of business days rather than minutes. The plans differ in how much of my hands-on time is included, and priority scheduling starts at Support.
Slow season? Drop to Maintenance. Big push coming? Step up to Support for a stretch. The plan fits your life as it actually is, not the other way around.
Every business needs someone tending the systems eventually. The question isn't whether that happens, it's whether you want the platform to handle the basics, you want to learn alongside me, or you'd rather hand off some of the ongoing work completely.
The required baseline for systems I build and host. It covers the technology underneath and keeps everything accessible, current, and functional.
✓ Platform access for your website, CRM, forms, social scheduler, payment processing, and workflows
✓ Hosting for everything I build you
✓ Basic troubleshooting when something breaks
✓ Additional coaching or build hours available for purchase at a discount
✓ Full flexibility to step up when things change
Best for: a business in a steady season, running a system that fits.
For owners running their own show who want someone who knows their system available when the business shifts. New pricing, a new service, an automation acting strange: send me a message.
✓ Everything in Maintenance
✓ A direct line when something needs to change
✓ Monthly support hours for updates and adjustments
✓ Help with workflows, forms, emails, and scheduling
✓ Straight answers when you're deciding what to do next
✓ Priority scheduling over hourly clients
Best for: owners managing things themselves who want skilled backup on call.
For businesses where the system has become a real operational tool. This is ongoing fractional systems support: I'm continuously improving, adjusting, and tackling the behind-the-scenes work that keeps your business feeling easy to run.
✓ Everything in Maintenance
✓ Dedicated monthly support allocation
✓ Proactive system review and cleanup
✓ Automation maintenance and improvements
✓ Systems prepared for launches and new offers
✓ Content, marketing, and website support
✓ Monthly reporting in plain English
Best for: businesses that want their systems managed for them, not just supported.
Support and Partnership clients get a significant discount on larger builds, because it is faster to build inside a system I already know well.
✓ Your business changes often, and your systems need to keep up.
✓ You'd rather email someone who already knows your business than start from scratch every time.
✓ You have a growing "I'll deal with that later" list of system improvements.
✓ You're planning new offers, launches, or services and want help adapting your systems.
✓ You'd rather spend your time serving clients than maintaining your tech.
✓ You like knowing someone is paying attention before small problems become big ones.
✕ Your system fits your business, and you're happy managing the day-to-day yourself. Not everyone needs ongoing support, and I will never recommend more than you actually need.
✕ Your business is in a hibernation season. Plans flex, so staying on Maintenance for a while is exactly how this is designed to work.
✕ You mostly want reliable hosting, platform access, and someone to email if something unexpected comes up.
Maintenance comes baked into every build, so by the time your project is finished, the technology behind it is already being looked after. There's no separate signup and no new invoice. You get to just use your system for a while.
Once you've lived with the system a bit, we have a conversation about ongoing support. Some folks just need small tweaks or updates each month. Some folks benefit from ongoing systems growth support as their businesses expand.
Most businesses stay on Maintenance, and I'll tell you if that's probably the best fit for your needs. If your business is changing fast, or you'd rather hand off the behind-the-scenes work entirely, we step up to Support or Systems Partnership.
You can step up before a launch or a busy stretch and scale back when things settle, without renegotiating anything or starting over. The plan is built to flex because your business will.
A good system shouldn't only fit the business you have today. It should keep fitting as your services, clients, and goals evolve. The Follow Up means you don't have to wonder whether your systems are keeping up: you already have someone paying attention.
Pick the level of support that fits today. We can always change it later.
Yes, for systems I build and host. It covers the platform your website, email, scheduling, and CRM run on, replacing what would otherwise be four or five separate subscriptions. It is the baseline everything else builds on, and every plan above it is optional. You can learn more about it here.
Sure. If you just want a GoHighLevel account and are happy to figure out setting it up yourself, I am happy to provide that. You get the account and the hosting, and if you ever want a build or support hours later, you are already in the right place.
Anytime. Businesses have seasons. Step up to Support when things start changing, up to Partnership before a busy stretch, back down to Maintenance when you need to slow down growth for a while. No penalties, no guilt.
The real questions that come up as your business changes: "Can we update this intake form?" "I changed my pricing, where does that need to change?" "Why did this email go out twice?" "Can you help me organize these new leads?" "I'm going to add a newsletter, can you help me make the template?" You get monthly support hours and a person who already knows your setup, so small changes stay small.
Not at all. Maintenance clients can book hourly support or a coaching session whenever something comes up.
Yes. Systems Coaching is available to Follow Up clients as hands-on working sessions where we troubleshoot and build together, so you can run your own systems with confidence.
HIPAA ready systems are a specialized setup with their own requirements, available to clients on qualifying monthly plans. Here's how HIPAA-ready systems work.
Your site stays yours. You can either stay on my monthly maintenance plan ($50/month) for however long you'd like, or I can remove it from my management and “eject” your account so it becomes a fully independent GoHighLevel account under your control, billed directly at GoHighLevel’s standard pricing. No hostage situations here.